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请求访问

请求访问的常见问题

访问请求是如何工作的?

In order to gain access to specific 区域 across the UHCL campus and 在Pearland的UHCL, all members of the community can fill out the online access request form located below. You will need to have an active UHCL email account in order to use this form. 联系 the Support Center at 281-283-2828 if you need help with your UHCL email account.

Once the form is submitted by clicking the “submit key request” button located at the bottom of the form, it is then sent via email to the Police Department Technical 服务 Division and your College’s / Department’s security delegate for review. Next, your security delegate approves your request. 最后是警察局 Technical 服务 Division will then notify you, via email to your UHCL email account, that your key is ready or that your card is activated. 此通知亦会 包括你可能需要的任何额外说明.

Be sure to check your email for responses from either your security delegate or the 警务处技术服务部.

If you have any trouble with the form or any access control related questions, please feel free to contact us at 281-283-2230或发邮件至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

什么是安全委托?

A security delegate is someone that has been delegated security functions from the 部门主管. This person is mostly responsible for reviewing access requests and authorizing access to various locations within their area of control. 安全代表 should be someone who is familiar with faculty, staff, and students and the 区域 他们可能需要. There can be multiple security delegates for one department. 这个选项 is available so as not to overwhelm any person with additional job functions.

We rely on security delegates to help us keep 区域 safe and secure by making sure the correct people have the correct access to different 区域 on campus.

If you do not know who your security delegate is, contact the Police Department Technical 服务 Division at 281-283-2230或发邮件至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

我怎样归还钥匙?

Keys always need to be returned to the Police Department located at the Bayou Building, B1636. This helps your department or college maintain security by not allowing keys to float from person to person without any documentation. 如有疑问,请联系 Police Department Technical 服务 Division at 281-283-2230或发邮件至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

如果我的卡坏了怎么办?

Should you have any trouble with your card, please feel free to contact the Police Department Technical 服务 Division at 281-283-2230或发邮件至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

For quick troubleshooting see the following list of common issues and how to address 他们:

  1. 您的访问权限已过期. Students and Adjuncts have their cards expire automatically 每学期结束的时候. They must request access every start of the semester 使用在线访问请求表格. 承包商也有时限的基础上 他们的合同. 教师 and 工作人员 may also have time limits on their access to specific 区域.
  2. 使用或丢失政策生效. 不享受福利的员工和学生可以 have to use their card within a 30 day interval or the system will assume it is lost 然后停用它. You still have access and can have it turned back on by contacting 281-283-2230周一至周五上午8点至下午5点. 下班后,学生不活跃 cards can also contact our Police Dispatch at 281-283-2222 and they provide assistance. Cards can be kept active by presenting them to any reader, at any building, at either UHCL校园或在Pearland的UHCL,在任何时候. 每次重置30天计时器 卡被使用了.
  3. 卡片坏了. 这种情况不常发生. 如果你把名片给 reader and there no sounds and the light does not flash red and green, your card is 最有可能损坏. 联系 the Police Department Technical 服务 Division at 281-283-2230 或者发邮件给 locksmith@12212011.com and our staff will be able to assist you in the process of getting a replacement.
我到哪里去换新身份证?

学生(包括学生工作者):

Upon submitting a request for access, always check your UHCL email account for responses from your security delegates and the Police Department Technical 服务 Division.  Once you have received approval for access, proceed to student life and get your prox ID打印. 您的ID是Green Prox ID. 如果你有问题或担忧, contact the Police Department Technical 服务 Division at 281-283-2230 or send 电邮至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

教师, 工作人员 (Full and Part Time), Adjuncts, Contractors:

你的身份证是在人力资源部打印的. New employees receive their Blue Prox ID on the first 入职日. If you are full time employee and do not have a Blue Prox ID, please 联系人力资源部打印一份.

承包商会得到White Prox的身份证. 你的合同, the 警务处技术服务部 and HR for you to receive your access.

If you have questions contact the Police Department Technical 服务 Division at 281-283-2230或发邮件至 locksmith@12212011.com. 我们的工作人员星期一到星期五上午8点都有空.m. 到5点.m.

准备好请求访问?

申请表坏了. 请直接电邮至 Locksmith@12212011.com 查阅要求. 更新日期:2022年3月8日

还有其他问题吗?? 致电UHCL PD技术服务281-283-2230.

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